Sunday 18 September 2011

Truth by numbers (Week 8 - Citizen Journalism)


When someone says that something has happened you can look at it in many different ways when trying to determine the value of the statement.

They could be lying, they could have misunderstood what happened or they may be right, but it’s hard to work out based on the statement by itself. You need to judge contextual elements like how well you know the person, what benefits do they gain by lying as opposed to telling the truth, etc. Hundreds of things, and the bigger the thing that happened the more reason you’ll have to doubt them.

Of course society has told us that there is one group of individuals who can generally be trusted – the journalists.  We assume that given they have the pride of the organisation they work for at stake as well as their own journalistic integrity that they will be honest in their retelling of events. . There are numerous examples in which this is wrong but for the most part its an accepted part of the world, that if an event is reported by a major newspaper then it happened.

Sure that’s great for reporters, but what if the person telling you about an event isn’t a person? Sure, we can check a news site to see if the event occurred, but that still leaves us being unable to trust the average person and leaving the news publishers as the default fountain of truth.

It’s a bit of a tricky matter, but what about if it wasn’t just one person tell you that something happened, but say a hundred, or a thousand? Sure as indicated before each person may have a reason to be lying to you but the odds of having so many people together who either want to misdirect you or didn’t see the event in the right way drops with each additional person that says the event happened. This is because the larger number of witnesses changes the perspective of the event from requiring a qualitative analysis to a quantitative analysis.

This creates a system of truth by numbers, truth by majority or any other way you want to phrase it and is the key supporting feature of citizen journalism, creating believable news by nothing more than having sheer numbers.

This quantitative news reporting actually has a few key advantages over regular journalism.  Regular journalism is ideally driven by its effort to maintain the integrity in its reporting, forcing them to analyse the quality of the reports and sources before they are published in papers which can cause delays. Also given that they are limited in the number of reporters that exist they may not be able to cover the event immediately. Citizen journalism can instead focus on relaying events as they occur providing a more rapid dissemination of information. Any incorrect information should ideally be drowned out by accurate reports.

The second element is that newspapers are often limited in the information they can include based on space in the article, not having a source on the event or just not even having a reporter in the area. Citizen journalism on the other hand is more inclusive – as long as someone saw it happen it can be reported and added to the hulking mass of information.

Of course having truth by numbers isn’t without its own problems. Although I mentioned that the odds of a large number of people getting something wrong is unlikely, it isn’t impossible. Nor is it impossible for the information to be misunderstood, or misrepresented such as the scope of the incident (ie a large community in a small area could generate enough noise to make people believe it was over the expanse of a much larger area).  Further still only the really big news of hostages, wars or other similar major events gets enough people posting about it for it to become big enough to make an impact on twitter trends.

But still, citizen journalism is a thing that exists and continues to evolve. We have the information available to us, but we are currently lacking in the tools to get the important details in a form we can easily digest. Given another ten years however and it could very well develop into the major source of news for most people, surpassing that of regular journalism.